Shipping Policy
1.Which countries and regions are supported for transportation ？
supplyusastore.com ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. Please refer to the information below to check if we ship to your country.
Europe
Britain, France, Germany, Spain, Italy, Belgium, Ireland, Austria, Denmark, Luxembourg, Norway, Sweden, Switzerland, Portugal, Finland, Greece, Malta Netherlands, Slovakia, Poland, Czech Republic, Hungary
America
United States, Canada, Mexico, Brazil, Chile, Argentina, Colombia, Peru, Uruguay
Asia
Israel, Singapore, Malaysia, Thailand, Indonesia, Japan, United Arab Emirates, India, Saudi Arabia, Qatar
Africa
South Africa
Oceania
Australia, new Zealand
If your address is not in the above list, please contact us info@supplyusastore.com. We will reply you within one working day.
2.How long will my order take to dispatched?
Orders will be dispatched within 1 business days.
3.How long will my order take to ship?
For Standard Service,The Shipping time is 5 to 10 business days. During rush days, please estimate extra 3 business days more than usual.
4.Can I track my order?
One working day after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.
5.Can I change my address?
Please contact us (info@supplyusastore.com) before your item has been dispatched
6.What is the shipping method?
supplyusastore.com offer Free Shipping . Where you see "Shipping: Free Shipping", you do not need to pay freight for the item. We will choose the best shipping method according to package size and your shipping destination.The free Shipping method is Economy Air.
Estimate Delivery Date
Calculating when your order will arrive is easy! To calculate when to expect it, you would go to the product detail page and find the "Processing Time" estimate. You would then add this estimate to the "Shipping Time" estimate to get the total time until your order arrives.Every items are marked "Ships in 1 business day",This means that these items are guaranteed to leave our warehouse within 1 business day after payment confirmation.The total time to receive the order is the sum of the processing time of the order plus the shipping time of the order.
Note:
(Unless otherwise stated) the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.
Affected by Covid-19, there will be some delay on the delivery.
Important information
It is very easy for you to check the status of your order and locate the package during transit, as an email with a tracking number will be sent to your email address after your order has been shipped out. Tracking number will be emailed to buyer once your ordered item is shipped out.
Please make sure your shipping address is correct and deliverable.if you want to change address, please email us in time. If we haven’t sent the order yet, we will always do our best to assist in changing any details of your order.